Our Contact details
We want you to be happy every time you shop with us. Occasionally though, we
know you may wish to contact us regarding your purchase.
Allen & Page
Ltd
Norfolk Mill
Shipdham
Thetford
Norfolk
IP25 7SD
Phone: 01362 822900 Fax: 01362 822910
Email: websales@allenandpage.co.uk
Allen & Page Company Registration No. – 318101
Payment
We accept Paypal & the following Credit / Debit Cards: Visa, Mastercard,
AMEX, Maestro, Switch, Solo, Visa Delta & Visa Electron.
When you receive confirmation of your order, this is to indicate that we have
received your order. It does not indicate that a contract exists between us.
Acceptance of your order is indicated, and therefore a contract between us
only exists when we have sent you an invoice. This term has been included
to protect us in the case that a mistake has been made in our pricing, we have
inadvertently
under-priced
goods or we are no longer able to supply a particular product. In the case
of a change of price, we will always contact you to ensure that the price is
acceptable to you before processing the order.
Notification of Shortages on
a Delivery
Any shortages or discrepancies must be reported within 24 hours
of delivery.
Deliveries
The total delivery charge for your specific
order is shown when you proceed to the checkout page and is fixed
at £5.90 inc VAT. This delivery charge is for a MAXIMUM of FOUR
5kg bags of feed.
IF YOU WANT TO PLACE AN ORDER
FOR A GREATER QUANTITY OR TO BE DELIVERED OUTSIDE THE MAINLAND
OF GREAT BRITAIN, THE DELIVERY COST WILL VARY FROM NORMAL AND
YOU MUST PHONE
US ON 01362 822900 FOR
THE SPECIFIC PRICING (THIS INCLUDES* THE HIGHLANDS, ISLE OF WIGHT,
ISLE OF
MAN, ISLE
OF MULL AND NORTHERN
IRELAND)
* AB31 - 38, AB41 - 45, AB51 - 56.
* FK19 - 20
* HS1 - 9
* IV1 - 32, IV36, IV40 - 49, IV51 - 56
* KA27 - 28
* KW1 - 17
* PA20 - 49, PA60 - 78, PA80 - 88
* PH1, PH5 - 10, PH15 - 26, PH30 - 44
* ZE1 - 3
Your order will be delivered to you via Business
Post.
Delivery Schedule
Allen & Page Ltd
pride ourselves on our delivery service and orders
received before 3pm will be despatched on the same day.
If you are not likely to be at home on the delivery day please
complete the optional section at the payment stage to give additional
delivery information eg. "Leave package in garden shed," "Leave
package with neighbour at No.62," etc.
All orders to GB mainland
areas should be delivered within 1-3 working days.
Please Note: Deliveries are made Monday to Friday, excluding Bank Holidays.
Back
Orders
If your item is not in stock, we will back order it for
you. You will be emailed with the option to cancel if you would
rather
not wait.
Tax Charges
17.5% VAT is added to delivery costs only, all other
items are VAT free.
Defective Items
Please contact us if you find our product
to be defective.
For your future protection in case of Avian Flu
outbreaks or other diseases our Bio Security code means we are
unable to accept
products returned to our feed mill.
Privacy Policy
Allen & Page Ltd do not disclose buyers
information to third parties other than when order details are
processed
as part of
the order fulfilment. In this case, the third party will not
disclose any of the details to any other third party.
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